Dispute Resolution
The Conflict Resolution Service (CRS) was established in 1988 as a not for profit community organisation to provide dispute prevention, management and resoltuion services to the ACT Community.
CRS is the most diverse provider of Canberra based mediation services...we can assist in any dispute type!
CRS offers free or low cost mediation services for the Canberra region...there are no waiting lists which means we can help you manage and resolve your issues sooner rather than later!
Services offered include:
- dispute counselling/coaching
- mediation
- facilitation
- information and referral
- community education
- training and professional development
The Conflict Resolution Service can help you to resolve your dispute. The service is confidential, impartial, easy to use and mediation is free for low income earners. The service is suitable for multi-party disputes such as workplace disagreements and is accessible to those individuals with disabilities and from non-English speaking backgrounds.
CRS can also provide Training and Professional Development courses for any size company, organisation or government department. Course content can be tailored to suit the individual needs of the business including workbooks, role plays and activities which allow participants to relate the theory of the course to their everyday workplaces and situations.
The Conflict Resolution Service is currently partly funded by the ACT Government’s Department of Disability, Housing and Community Services ‘Community Services Program’; and Department of Justice and Community Safety ‘Healthy Neighbourhood Project’.
What's new at the Conflict Resolution Service?
Mediation Training Canberra
CRS's next Mediation Training Course commences 14 October 2010.
Course outcomes
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Being part of the Certificate IV in Mediation, participants will recieve a Statement of Attainment
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Complies with training requirements from the National Mediator Accrediation Standards
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Pre-requisite option for further studies to become a Family Dispute Resolution Practitioner
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Ability to become registered under the Mediation Act 1997 (ACT)
For a complete information package which includes dates, modules, fees, registration form click here
Mediator Professional Development
CRS offers workshops and seminars for Mediators and other Practitioners who work in the field of Alternative Dispute Resolution (ADR).
- CRS professional development sessions cover a range of topics to provide professional development opportunities to those who utilize and practice dispute resolution.
- Practitioners can expand on existing practice and knowledge with current information in order to achieve exceptional outcomes for clients.
- With lively discussions on theory and practice with industry peers, sessions are an excellent forum for sharing experiences and gaining new insights.
- Practical exercises allow participants to develop new skills or refine established techniques.
- Group Supervision sessions allows mediators to share their practical experiences of cases they have worked on by talking through what worked, the challenges, what they learnt. Mediator supervision sessions are an excellent opportunity to ask peers and the group supervisor for assistance on improving practices, techniques and how to handle a certain type of mediation/client in future.
To download CRS's Mediator Professional Development Calendar for July - December 2010 click here
Addressing Neighbourhood Disputes in the ACT: Public Consultation
CRS is holding Public Consultations on how to best to 'Prevent, Manage and Resolve Neighbourhood Disputes within the ACT'
To find out more information on when these forums will be held throughout August and September 2010 click here
If you are unable to attend one of the forums but would still like to contribute or to find out more information contact CRS's Healthy Neighbourhood Program